DEL PILAR REAL ESTATE ("we", "us") collects information from visitors to https://www.thedelpilar.com in order to respond to enquiries, improve our website and services, and follow up on leads. This page explains what we collect and why.
What we collect
- Basic site analytics: pages viewed, time spent on the site, referring website, and general device type.
- AI chat conversations: if you use our chat assistant, we store the conversation (including any details you share, such as your name, phone number, budget or property preferences) so a sales representative can follow up and so we can improve the assistant.
- Contact / enquiry form details: name, phone number, email address and message content.
Why we collect it
- To respond to your enquiry and book a call with one of our sales representatives.
- To understand which pages and properties are most useful to visitors, so we can improve the website.
- To improve the accuracy and helpfulness of our AI chat assistant over time.
How long we keep it
We retain enquiry, chat and analytics data for as long as reasonably necessary to serve you and improve our services. You can ask us to delete your data at any time by emailing info@thedelpilar.com.
Contact
Questions about this notice? Contact us at info@thedelpilar.com or +971 2 632 8622.